Questions
What club owners ask first
Does Swift understand DUPR and banded open play?
Yes. Sessions can be capped by rating band and paddle count, so ladder nights and level-based open play are first-class bookable programs, not workarounds.
Can I charge different rates for morning, midday and prime time?
Yes. Each session is its own service with its own price, member rates apply automatically at booking, and coupons can be restricted to the hours you want filled — one schedule, no second rate sheet.
What happens when someone cancels a full session?
The released spot is offered to the waitlist automatically — by text — so a cancellation stops costing you the court hour.
Can I sell court time when nobody's at the desk?
Yes. Swift's access control (a newer feature) ties door unlock to the booking window, so 6 a.m. drills or 10 p.m. rec play don't require staffing.
How long does switching take, and what does it cost?
Basic customer data is typically migrated within two to three business days, free. There's no setup fee, plans are month-to-month, and every plan includes a 30-day money-back guarantee.
What moves over from my current system?
Customer names, emails and phone numbers are migrated for you. Membership structures may be movable depending on how your plans are set up; bookings and package credits are rebuilt with your onboarding specialist.